Shipping Policy

Shipping zones & rates

Australia (Western Australia + Rest of Australia)

• Free shipping on orders $250 AUD and above.

• Standard shipping rates apply to orders under $250 AUD (calculated at checkout).

International shipping

We currently ship to the following countries:

• United States

• United Kingdom

• Canada

• New Zealand

• Germany

• France

• Italy

• Spain

• Netherlands

• Belgium

• Switzerland

• Austria

• Denmark

• Finland

• Norway

• Sweden

• Poland

• Czech Republic

• Portugal

• Ireland

• Japan

• South Korea

• Hong Kong

• Singapore

• Malaysia

• Israel

• United Arab Emirates

Shipping costs are calculated at checkout based on your location and order value.

Processing time

Orders are processed within 1–2 business days. Once your order has been dispatched, you will receive a tracking number.

Estimated delivery timeframes

Delivery timeframes are estimates only and may vary due to factors outside our control.

• Western Australia: 3–5 business days

• Rest of Australia: 5–7 business days

• International: 7–14 business days (varies by destination)

Shipping methods

We use reliable courier services including Australia Post for domestic deliveries and DHL/UPS for international deliveries. Tracking is provided.

Important notes

• All prices are in Australian Dollars (AUD).

• International orders: Duties, taxes, and other fees may apply upon delivery and are the customer’s responsibility.

• We are not responsible for delays caused by customs processing.

Contact us

For shipping enquiries, contact us at keaneequestrian@outlook.com or via our website contact form.

SHIPPING POLICY

Shipping Zones & Rates

Western Australia

• Free shipping on orders $250 AUD and above
• Standard shipping rates apply to orders under $250 AUD

Rest of Australia

• Free shipping on orders $250 AUD and above
• Standard shipping rates apply to orders under $250 AUD

International Shipping We ship to the following countries: United States, United Kingdom, Canada, New Zealand, Germany, France, Italy, Spain, Netherlands, Belgium, Switzerland, Austria, Denmark, Finland, Norway, Sweden, Poland, Czech Republic, Portugal, Ireland, Japan, South Korea, Hong Kong, Singapore, Malaysia, Israel, and United Arab Emirates.

Processing Time

Orders are processed within 1-2 business days. You will receive a tracking number once your order ships.

Delivery Timeframes

• Western Australia: 3-5 business days
• Rest of Australia: 5-7 business days
• International: 7-14 business days (varies by destination)

Shipping Methods

We use reliable courier services including Australia Post and DHL/UPS for international deliveries with tracking numbers provided.

Important Notes

• All prices are in Australian Dollars (AUD)
• International customers: Duties and taxes may apply upon delivery and are the customer's responsibility
• We are not responsible for delays caused by customs processing
• Shipping costs are calculated at checkout based on your location and order value

Contact Us

For shipping inquiries, please contact us at keaneequestrian@outlook.com or through our contact form.